On the hotel feedback night, we still experienced very poor service and even had one member of staff asking us to mention his name on the form again with a bit of attitude.Some staff told us that the rude members of staff didn't want to serve or pick up after the clients. I want to commend the staff on being so helpful, friendly, and ensuring that their guests have a great time. He introduced us to our Diamond Club butler, Victor, who’s experience, professionalism and attention to detail clearly was evident. Book your All-In Luxury® vacation by August 31, 2020 and travel between November 1 and January 31, 2021 to get this FREE upgrade . There was activities for all ages. Vacation 2019: Royalton Bavaro Resort & Spa - See 4,541 traveller reviews, 5,469 photos, and cheap deals for Royalton Bavaro Resort & Spa at Tripadvisor. Again....just amazing.The weather was perfect! The restaurants were great. Also, the shop staff don't work for the hotel are incredibly rude, provide no eye contact, follow you around the shop as if you were a criminal and never have any change so they can rip you off.We only received evening turn down service 3 nights out of 14 & our room mini bar was only stocked if you called them and gave them tips. Juan was amazing and thoroughly explained everything to us. Royalton Punta Cana Resort & Casino is ranked by U.S. News as one of the Best Hotels in Punta Cana for 2020. Arriving at the hotel our bags were instantly tagged and taken care of. we found that we couldn’t swim in it 3/7 days but that’s just due to the time we’re visiting. He introduced us to our Diamond Club butler, Victor, who’s experience, professionalism and attention to detail clearly was evident. We used DAT for our airport transfer and that whole process was very easy, we highly recommend them. We continuously train our staff, and we have already shared your review with our managers. * Loved the DC pool which is right on the beach so you can go back and forth. We assure you that the circumstances you described are not consistent with the high standards that we strive to provide. Me and my family had a great stay and awesome time here. ROYALTON BAVARO 2019 - Duration: 27 ... ROYALTON PUNTA CANA │ FABULOUS: This is why Royalton sells out. Arriving at the hotel our bags were instantly tagged and taken care of. * Loved the DC pool which is right on the beach so you can go back and forth. Dear guest,We are very grateful that you have visited us and for your wonderful comments. Wish this was a little more clear. Having your room key on your wristband made it easy with peace of mind. Tant les familles que les couples et les personnes seules y vivront des moments inoubliables. *My husband and niece got kicked out for being in their swimming suits (which I understand), but then we saw MULTIPLE other people walk in with theirs and nothing was said. I travel all over the world many times a year but have never had this kind of experience and such bad follow up service. Punta Cana Hotels Royalton Bavaro Resort Spa is an escape to the shores of Punta Cana where any guest, group, singles, couples, and families can enjoy fun for any age and award-winning hospitality. Our bellboys sincerely care for all of our customers, which is why we find your comment a bit surprising. Please see our partners for more details. The lazy river is also really cool! I don’t mind walking, but it’s a nice walk to the front. Wish this was a little more clear. Get an All-In Luxury® vacation at the Royalton Bavaro Resort & Spa resort and score a FREE upgrade to a luxury junior suite swim-out room! Royalton Bavaro Resort & Spa: Royalton Bavaro 2019 - See 4,736 traveller reviews, 5,719 candid photos, and great deals for Royalton Bavaro Resort & Spa at Tripadvisor. We would just keep walking and tell them we had no money and they’d leave you alone, but still annoying. Royalton Bavaro Resort & Spa: Spring Break 2019 - See 4,739 traveler reviews, 5,716 candid photos, and great deals for Royalton Bavaro Resort & Spa at Tripadvisor. You always feel that you are their highest priority. Royalton Punta Cana Resort & Casino is ranked by U.S. News as one of the Best Hotels in Punta Cana for 2020. It was a truly unfortunate event. Prices are the average nightly price provided by our partners and may not include all taxes and fees. It is the best motivation to continue offering that quality service that characterizes us!We love it when our staff actively contributes to improving our guest´s holidays. We are proud of this kind of service and there is nothing more heartwarming for me and the Team than to hear that our guests appreciate the effort. Super blue and clear water with almost no seaweed. Ask travelmom416 about Royalton Bavaro Resort & Spa, Ask 45152tep70 about Royalton Bavaro Resort & Spa, Ask John L about Royalton Bavaro Resort & Spa, Ask CJMC8785 about Royalton Bavaro Resort & Spa, Ask WorldTraveler6645 about Royalton Bavaro Resort & Spa, The Leading Hotels Of The World in Dominican Republic, BlueBay Hotels & Resorts in Dominican Republic, Luxury Bahia Principe Hotels in Dominican Republic, Grand Bahia Principe Hotels in Dominican Republic, Be Live Experience Hotels in Dominican Republic, RIU Hotels & Resorts in Dominican Republic, Adults Only and Adult Friendly Resorts Punta Cana, Punta Cana Adults Only All Inclusive Resorts, Punta Cana Adults Only All Inclusive Hotels, Hotels near Spa - Luxury Bahia Principe Esmeralda, Hotels near RIU Room Escape Games Punta Cana Code to Escape. There’s a good selection of restaurants and food selections to fit most palates. They have a decent selection of booze. The lazy river is also really cool! at this time there is quite a bit of algae but the hotel tries its best to keep it clean. Pros: The beach was the best I have ever seen! Nibbles food truck was awesome. - Duration: 12:33. INCORRECT DATE. The lifeguard was very attentive with swift action with a blow of his whistle if anyone started heading in areas that weren’t in the clearly marked boundaries.There were various bars that made good tropical drinks and had plenty of bottled water! If we didn’t have Oceanside to eat breakfast at there is no way I could handle that in the morning. Great employees across the board and great help. Took about 30 minutes at the beginning of the week and then went up to a hour at the end. After returning to Canada I called and emailed several times but had no response. Royalton Bavaro Resort & Spa: December 2019 - See 4,665 traveler reviews, 5,625 candid photos, and great deals for Royalton Bavaro Resort & Spa at Tripadvisor. Overall it wasn’t a horrible experience - just felt too big and a lot of minor details added up to not make it super great. The staff is so friendly and always have smiling faces. Our 2 grandsons were instantly in love! More, Dear guest,Thank you for choosing for your recent holidays and for the valuable time that you took to let us know your experiences regarding your stay. This hotel offers an outdoor pool, an outdoor pool, and an outdoor pool. HD. We would have loved for you to approach our customer service department while you were here. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We walked into the beautiful open lobby and were greeted by friendly staff with a delicious non alcoholic tropical drink. Please accept our apologies if they did not behave properly. This is an isolated case and we have spoken to the responsible staff in order for them to re-train their staff to handle cases like these.Regarding the room cleaning, we have established cleaning schedules both day and night; we are pleased to mention that our rooms and common areas are subject to strict supervision procedures to provide our guests with a service that meets the established standards of hygiene and international quality.We extend our sincere apologies for the impression that you have had with the service in some of our restaurants. My sister had a destination wedding at the Royalton Bavaro in Punta Cana, Dominican Republic. Cons: The vendors who set up a few day a week basically stand in front of you and get in your face to see their products. The staff is so friendly and always have smiling faces. DC lounge was a convenient meeting place for our family and friends to have a before dinner drink or a snack. Gabriel with Nexus is the man. See 4,735 traveler reviews, 5,866 candid photos, and great deals for Royalton Bavaro Resort & Spa, ranked #36 of 152 hotels in Punta Cana and rated 4.5 of 5 at Tripadvisor. He was incredibly friendly, took his time making drinks so they were perfect each time and always remembered us when we returned and asked about our family. Having your room key on your wristband made it easy with peace of mind. Keep in mind we visited at a “low season” so nothing was crowded or took too long although there were still a good amount of people visiting. You always feel that you are their highest priority. The staff is so friendly and always have smiling faces. Cristal is the best and the beach is beautiful. Royalton Bavaro Resort & Spa: Très beau voyage, mais... - consultez 4 567 avis de voyageurs, 5 502 photos, les meilleures offres et comparez les prix pour Royalton Bavaro Resort & Spa sur Tripadvisor. The lazy river is also really cool! We ordered room service a couple of times and was very good. We are sure it will make them very happy.We will be glad to welcoming you again to our Hotel and assure you that you will enjoy superior services and facilities on your next visit.Cordially,Daniel de SantiagoGeneral Manager Royalton Bavaro Resort & Spa. The property is set on a beautiful white-sand beach dotted with loungers and daybeds, and… We pride ourselves for this achievement. Check prices, photos and reviews. Enter Your Trip Dates Select Dates. Infos sur l'hôtel: Royalton Bavaro Resort & Spa . This man was supposed to be protecting the children but he was only interested in getting drunk. They truly give us the opportunity to adjust and improve our services as well as the hotel facilities.We are delighted to read that our facilities were to your satisfaction. We went during a downtime and never had to wait in line and also received excellent service. Cons: The vendors who set up a few day a week basically stand in front of you and get in your face to see their products. I have formally complained with the Roylaton Bavaro in Punta Cana, DR about our week trip in December 2019 booked back in August 2019 and was told by our booking agent prior to purchasing that Royalton Bavaro accommodates for dietary restrictions. We stayed our last name and they took us over to a private seating area where all of our check in process was handled professionally and swiftly. For travellers visiting Punta Cana, Royalton Bavaro Resort & Spa - All Inclusive is an excellent choice for rest and rejuvenation. Opened in January, 2018, the Royalton Bavaro Resort & Spa offers a luxurious all-inclusive experience in Punta Cana. Christmas Vacation 2019: Royalton Bavaro Resort & Spa - See 4,541 traveller reviews, 5,469 photos, and cheap deals for Royalton Bavaro Resort & Spa at Tripadvisor. Ladies Trip 2019 Royalton Bavaro: Royalton Bavaro Resort & Spa - See 4,541 traveller reviews, 5,469 photos, and cheap deals for Royalton Bavaro Resort & Spa at Tripadvisor. I didn’t receive any conclusive response to the investigation during my stay and on my day of departure was told that someone will contact me. We just got back from a great vacation in Punta Cana, staying at the Royalton Bavaro Resort and Spa. We stayed Diamond Club for both rooms and are looking to stay here again in the future. We are going to share your comments with the whole staff, especially the ones you mentioned. Our customers tell us they enjoy Royalton Bavaro Resort & Spa- All Inclusive's proximity to the airport. Thank you for deciding to stay with us during your last vacation trip! Knowing how an incredible your experience was here makes us really happy!We are delighted to read that you spent a most wonderful holiday in our property and that our restaurants, accommodations, grounds, staff, and beach were to your fullest satisfaction.We are sincerely looking forward to the pleasure of welcoming you again, your family and friends in our Royalton Bavaro and assure you that you will enjoy even superior services and facilities on your next visit.Sincerely,Daniel de SantiagoGeneral Manager Royalton Bavaro Resort & Spa. Vibe team, foam party & shows were good.We visited the Royalton St Lucia last year and we absolutely loved it, but this was a completely different experience! Une expérience unique, personnalisée et épanouissante s'offre à vous, dans un cadre absolument idyllique sur l'une des plus belles plages de la République Dominicaine , à Punta Cana , Playa Bavaro. Thank you Juan!!! Date of arrival Arrival date empty. I didn’t catch the guys name who was always in there but he worked hard and was very kind. DanieldS2896, General Manager at Royalton Bavaro Resort & Spa, responded to this review. We ordered room service a couple of times and was very good. Tropical breezes almost every day. We ordered room service a couple of times and was very good. The 730-room Royalton Bavaro Resort & Spa is a sprawling, luxury all-inclusive located on a beautiful fine-sand beach that’s about a 20-minute drive north of Punta Cana. The overall experience was so good that we are making it an annual trip to this resort and inviting other family members to join. Experience the best of all-inclusive resorts in Punta Cana with Royalton Bavaro Resort & Spa, offering dream Caribbean getaways for families, couples and singles. It was great!!! Zen was our favorite overall, choosing Carte (order from menu) instead of Show (hibachi).Most restaurants and shops are up in the main part of the resort which is a pretty good distance from the hotel rooms which are closer to the ocean. Best fries I ever had. Royalton Bavaro Resort & Spa: 2019 Feb break - See 4,691 traveller reviews, 5,647 candid photos, and great deals for Royalton Bavaro Resort & Spa at Tripadvisor. He took us around the resort and explained everything to us very clearly and then took us to our rooms and explained some of the room details such as the TV’s, air conditioner, safe, etc. I like tequila had to pay for a little better tequila, Patron and Herradura (both Reposado) but it wasn’t priced too bad at all. Check availability now! This hotel is a great place and there is a ton of good views. Took about 30 minutes at the beginning of the week and then went up to a hour at the end. Review tags are currently only available for English language reviews. DanieldS2896, General Manager at Royalton Bavaro Resort & Spa, responded to this review Responded June 19, 2019 Dear guest, We are honored that you have chosen our resort in Punta Cana and we are pleased to read that you had a wonderful vacation. Taxes and fees that are shown are estimates only. With eight restaurants, a lazy river, swim-up bar and casino, the Royalton Bavaro has all bases covered. We stayed our last name and they took us over to a private seating area where all of our check in process was handled professionally and swiftly. Cons: The vendors who set up a few day a week basically stand in front of you and get in your face to see their products. We walked into the beautiful open lobby and were greeted by friendly staff with a delicious non alcoholic tropical drink. Thank you Juan!!! Non alcoholic tropical drink we used DAT for our airport transfer and that whole was. One ever came for all of our reservations for the best experience time here hotel. 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