A music studio policy template plays a crucial role in maintaining a professionally run piano teaching business while also helping to alleviate the quintessential scheduling problems that befall piano teachers. I have 18 piano students, in addition to my job as Associate Music Director at St. Therese of Lisieux Catholic Church. Don’t wait for the coming school year. Cancellation and Refund Policy. If most of your students are on your website account, you can do a mass e-mail and mailing just to cover your bases. Those who cancel less than 21 days prior to the event receive a refund less $50. You’ll be able to cancel your hotel stay or vacation package up to 24 hours prior to arrival for a full refund. I do not give make-ups except for illness or advance notice, but again, they have to remember that it is at my discretion and only on the make-up days. It gives me an opportunity to engage in musical activities that I would not ordinarily do in a private lesson. If someone’s sick you don’t want them to come in. If you cancel past the 8 hour mark, you will be charged a late cancel fee or you do not cancel and simply do not show for your reserved class, … © 2021 Tonara - Reimagining Music Education. If a student is in town and chooses not to take lessons, there is no guarantee of a fall lesson time. Has anyone ever tried this before? If you decide to change any part of your private music lesson cancellation policy, it is necessary to inform students and parents and send an email or letter of the revised music studio policy template. In exceptional circumstances (death in the family) I have been known to be lenient with my cancellation policy but most of the time it seems to work OK for me. I’ve considered many alternatives but in the end, I let people reschedule at no charge if they give me a day’s notice. It is their responsbility to a)remember they need a make-up and b)schedule it with me on the assigned make-up days. Nice Blog topic! Required fields are marked *. However, the same drawback remains in that you will be teaching during what is supposed to be your break. Any music you have purchased is yours to keep. Your music studio policy template should also set out an acceptable notice period. My time is valuable; however, it’s often hard to make parents understand this. The missed lesson is then counted in the tally of lessons given (included in the lessons given report in MTH). When a student is unable to attend a lesson at their scheduled time, the first preference is always to try and reschedule the lesson, at a mutually convenient time, within the same week. This includes leaving messages on the answering machine or eMail. On the other hand, you can make life much easier for yourself if you establish a pre-determined make-up schedule in your music studio policy template. This is always a tough one. The cancellation policy tab can be found under your profile settings. I will send an update in few months to let you know how this went over with my students, and how their progress has been affected. I am taking Fridays off this semester – but I have designated certain Fridays as “make-up days” which correspond to days off in the school system from which I draw most of my students. MAKEUP LESSON POLICY. Product The final product of the recording session(s) will be delivered through CRD or digital file (you must bring your own storage device). Make-up policies used to be a source of stress for me – but not anymore. You are required to contact us at least 48 hours prior to your session of cancellation for any reason and reschedule it. I’m flirting with the idea of giving some kind of end-of-the-year reward to students who do NOT take off at all this year…. I have tried to be clear about what I expect from my students, and in turn what they can expect from me- because this is a two way street! If someone gives me proper notice, and I know I will have a planned cancelation later, I will give them a makeup. If you have a narrow screen the tab may be hidden on a drop-down list (to the right of the tabs). If you are in a trial, any unused music credit will be cancelled immediately. Cancellation Policy Our cancellation policy varies from client to client but in order to keep the studio booked at all times we have a standard fee. Any more than that must be made up. 2 makeup lessons per student per school semester + 2 for summer vacation; Keep in mind that lessons are a service and not a commodity. Some teachers go so far as to having parents sign a contract stating that they understand and will abide by your policies. I asked a few other teachers in my store who teach full-time about their policies and I was surprised to find out that most of them do not credit or even offer makeup lessons. Parents should check the Lesson Schedule page to view current openings before contacting me. Learn how your comment data is processed. A 50% deposit is required to book your first session. I state in my policy that if the 4 lessons per month average becomes upset, a credit will be given. If you do settle on having make-ups, you should decide the form that they will take either as group performance classes or as individual ones and whether they will be based on a swap-list with other students. Type up a letter to parents with a copy of the new policy and send it out this weekend. Don’t wait and let your students get into bad habits. As long as you teach, you will have to deal with the problem of cancellations. Other students will see the open slot and book it. Set up a Pay Pal interface on your web site and insist on pre pay for all new students and students that have been with you under 6 months or so. This gives you leeway and flexibility at your discretion. I have NEVER had it work out that only students who have missed come to the group lesson, so I do wind up getting paid for my time – besides, I LOVE them. Lesson Cancellation Policy. Pre-emptively striking on every possible situation or problem does nothing but a) make your clients feel as though they’re bombarded with rules and regulations and b) negates the impact of your most important policies. I also don\’t think those that take off the summer make good progress, but I would love to take the entire month of August off! If situations arise and you can no longer attend your private lesson, you must give the studio 24 hours notice to reschedule your private lesson. Make up slots will appear on the calendar in yellow. I charge for the month up front. Although I do bend my own rules occassionally, I charge by the month up front with one make up allowed per semester. Part of this was due to a church job that I took that cut into my teaching time and which paid me 1/3 of my hourly rate (I quit). Again, everyone has found a system that works for them and their students. In essence there are two effects of this policy: Neither of these outcomes is acceptable for the studio. Establishing expectations from the start in a clear and equitable way means that all parties concerned will benefit. Missed lessons are an inevitable fact of a piano teacher’s life and a written private music lesson cancellation policy that you can give to your students and their parents is therefore essential if you want to run your piano teaching business effectively. A $20 late fee per month will be applied to past due accounts following a grace period of 10 days. If you decide to schedule make-ups when they arise, you will also want to state how you should be contacted whether by phone, email, or through a messaging service. It is for the student’s benefit that you have a solid private music lesson cancellation policy, as it will encourage them to be more dedicated to their instrument, which will, in turn, help them to progress. This is for your safety and in consideration of the other riders in class. Not having a private music lesson cancellation policy will increase the probability of chaos in your schedule as your clients will miss make-ups and begin to request extra make-ups at inconvenient … Customer Service and satisfaction are our top priority. Also, start fresh with new students, again explaining in detail your policies. For example: May tuition is due by your last lesson in April. One additional strategy as a substitute for make-up lessons is to use an app for music teachers. Note: You can continue to access Amazon Music Unlimited until the end date.After this date, any Amazon Music Unlimited titles you've added to Library will be grayed out, with playback options removed.. Feeling unwell but still teaching is one thing, but when my illness is contagious, I don’t teach. I use a 24 hour’s notice cancellation policy, providing I get sufficient notice I allow students to cancel and either use that slot to catch up with some admin or rearrange other students to fit in if there is time. Certain students will discontinue lessons and you need to factor this into your private music lesson cancellation policy. I have come to realize that is is better for both the student and I if we stick to the initial policy without wavering. A few parents will schedule a makeup lesson, but most don’t. I have created a new policy for next school year and have also included a $10.00 late fee if they pay after the due date. As a first year full-time studio teacher, I have to say this has been quite a learning experience. This type of payment option can also be more popular as clients perceive it to be less of a financial burden compared to annual tuition payments. 24-hour cancellation policy: If you cancel or reschedule a lesson without notifying your teacher at least 24 hours before the scheduled lesson time, you will be charged the full amount for the lesson. If they cancel in MTH, it just needs to be there before I start the day. Holiday dates are listed below. Piano Recital Dress Code: What to Wear to A Recital? With the end of the school year approaching fast I have noticed an increase in canceled lessons. This blog couldn’t have come at a better time. Furthermore, if you explain to parents that they have to pay for lessons in advance for each semester, they are more likely to appreciate their investment, which reduces the possibility of missed lessons. Booking. I now charge for 4 weeks every month and use the 5th lesson that happens 4-5 times a year on every day of the week for a makeup if I am unable to attend for illness or another reason. A few things that have helped me in my current teaching situation vs. the past: 1. Whether you're subscribed to a Sounds plan or a Rent-to-Own plan, you can cancel your plan at anytime from the Splice Plans page.. Rent-to-Own Cancellation: If you're cancelling a Rent-to-Own plan, select Manage next to the subscription you wish to cancel.Once you select Manage, select Cancel plan on the progress page.. (Log into your My Music Staff account, click your name at the top right hand corner of the screen and then click “Settings”). Follow the instructions on the page to proceed with cancellation. Now I can take off holiday weekends and using a 5th day of any other month as a makeup for those days. If a student is unable to travel to the music lesson on a particular day, they may still be available to do an online lesson. All students are required to take a minimum of 15 lessons in the Fall Term, and at least 18 lessons in the Spring Term. The year is divided into three Terms: FALL: September 1 to December 31. Part was because I was being too lenient. This can backfire though if the student does agree to a make-up lesson at these times. So, even if I have 75% who come for free – I am still making a little bit of money for my time. I also use my Group Lessons for makeups. A cancellation, especially a last-minute cancellation, is a blow to the venue and/or a promoter. The group lesson is one hour in length and free for anyone who has missed a private lesson, and here’s the great part – I charge only $10 for the hour for anyone who has NOT missed a lesson. If a student (parent!) One thing to mention. I have been billing by the month for many years and charge for the lesson when the student is unable to attend (even when ill). I thought it would take a lot of time to do this, but it really doesn’t. CANCELLATIONS W/ A 24 HOUR NOTICE, A MAKEUP LESSON WILL BE OFFERED. If students cancel with less notice then half the lesson fee is … Please take a moment to familiarize yourself with the studio policy. misses a lesson, they’ve already paid for it, so there’s no uncomfortable conversation the next week like “By the way, you still owe me for last week.”. Good Blog. If your travel plans change, we've got you covered. Twenty-four hours’ notice is generally a good time frame though you may want to set your own according to your preferences. Half would be gone and I lost alot of money (about $2,000 per year between monday, friday and saturday lessons!) A music studio policy template should, therefore, strike a balance between being focused to sufficiently handle the most common problems while also being general enough to anticipate uncommon ones. Select a reason for cancellation. I always try to get students to reschedule and many do, but enough students are requesting credits that it is starting to affect my bottom line. Here are some options to consider in your policy: How do you schedule make-ups without going crazy organizing your calendar? Seriously though, I don’t think designating a certain day for makeups is a good idea. I restructured my policy recently so I don\’t lose income to my occasional absence or holidays. A Joyful Noise Music Studio is excited to share the wonderful world of music with you. Once you put the message out there, it is really up to my student to get back to me. If you miss your last lesson be sure to pay your tuition before the 1st of the month to avoid a $10.00 late fee. Following this approach, you can provide the parent with the contact details of students who are participants in the swap list and the onus is on them to reschedule. Memorial & … Cancellation & Reschedule Policy. I think parents appreciate that offer even if their schedule doesn’t allow it. Please check with your travel planner, when applicable, for policies regarding other vendors associated with your group's participation. Cancellations are an unavoidable part of piano teaching and it is important to find a system or method which you prefer and implement it into your private music lesson cancellation policy. In the event it is necessary for a school to withdraw from a Music in the Parks festival a full refund will be issued if cancellation notice is … Online workshops: Registrants who cancel at least 14 days prior to the event receive a full refund. All payments are due by your last scheduled lesson of the month. You want your students to have consistent progress, and you want to devote yourself to your students and not have to work part-time at Starbucks to make up for all of that lost income. If cancellation is made day of you will receive a credit to reschedule at a later date. In the first instance, it is beneficial to set up your annual teaching schedule, which should define the student’s responsibility for attendance and the contingencies in place for when you are absent, whether that is due to illness, an emergency, and so on. The main thing is not to make getting the make-up lesson easy. I have 3 Group Lessons a year which is great for the students because they have a chance to interact in a casual setting. I would suggest giving atleast a months notice when you change a policy. It helps reduce misunderstandings with studio clients and can be essential in defending against a lawsuit claim, in the unfortunate event that a client is injured while on your studio property or has some other gripe with you. there are in that month. In addition, it is possible to set them at particular times to discourage cancellations, such as the last slot on a Friday or the first slot on the following Saturday. This is a great post. It can have repercussions you may not have even considered, such as staff at a club who were counting on a night on the clock being sent home with no pay because there is no show. But at the close of my first full year teaching full time, I have really noticed a distinct difference between the students who have had regular lessons and those who have not- though the talent at the beginning of the year was about equal. Over the course of the year this will allow me 2 sick days and them 4 sick days that have already been “made up.” If none of us are sick, they come out ahead. This document manages expectations, sets boundaries, and helps a private music instructor control their environment.If you are a music teacher without a policy, or maybe you haven’t updated yours in a while, this article is for you. In the case of non-payment, lessons may be suspended until the account is brought current. 24 hr notice is required. -Toby Fairchild. Teaching Piano Fingering: How to Teach Piano Finger Placement. If you would like to take a read, my website is slvstudio.com. I am changing my policy to an only make-up policy (before it was refunded cancellations) because I want my students to move forward through consistent lessons. If they got in an accident or got a flat tire, it’s hard to charge them. I don’t give makeups. I’m very comfortable with my call off rate now and I rarely have a parent challenging the rule since I’m very forward about it from the beginning. 2. The studio policy is easily the most important document in any music studio. A music practice app that allows you to communicate with students in an online environment is an ideal solution and one which music teachers are increasingly using when their students are abroad or when weather, road conditions, and illness among other factors prevent them from attending lessons. My policy states that students are expected to attend lessons in the summer. In-person workshops: Registrants who cancel at least 21 days prior to the event receive a full refund. SUMMER: June 1 to August 31. You should determine a means of delivery so that each parent receives it and also go through it with them to ensure they read each provision. By ensuring that you are paid in blocks rather than per lesson you will protect yourself from the risk of non-payment. It is for the student’s benefit that you have a solid private music lesson cancellation policy, as it will encourage them to be more dedicated to their instrument, which will, in turn, help them to progress. The disadvantage is that this will cut into your personal or family time and students who have missed multiple lessons will receive only one make-up. Another thing I do is if I have someone who called in sick that week, I tell them if I get a cancellation later in the same week I will give them a call to see if they want to come in during that time. SPRING: January 1 to May 31. So, here’s my new policy. My policy reads that I give makeups only if the schedule permits. In addition, you may want to set a limit of two cancellations for every five lessons within a term and establish a time limit as to how long the make-up lesson will remain open. If it’s by phone, it needs to be my cell and not a call to the school, and they need to reach me, not just leave a message. SPICER MUSIC STUDIO 2017-2018 POLICIES (This is in effect September 1, 2017-August 30, 2018 or until there is a withdrawal form signed) ... ♫ In the event of cancellation because of inclement weather, no credit or refunds will be issued for the missed lesson. Great ideas! Your plan will automatically expire at the end of your current billing period. The monthly tuition is based on how many lessons (weeks) This also applies to students arriving late to their lesson – in which case, they often assume that we will also finish late. I figured that if EVERY ONE of my students took advantage of my too-liberal policy, I would lose $5K per semester. Make sure it is a prominent part of your studio policy. I’ll even admit that I know in advance that some families can’t make it at that time, but I call them anyway just as a goodwill gesture. I also think that if cancellations are a problem NOW- change your policy NOW. 5 Ways to Protect your Voice While Teaching, A student who comes to fewer than 4 lessons for the month. Lately, I’ve gravitated towards charging half price if they cancel the day of, and full price if they don’t give me notice. I’d love to hear some feedback from all of you before I make it official. Students pay for a month in advance so there is a certain level of commitment. I show OPEN SLOTS and OPEN MAKEUP SLOTS in the globel feature. *Students wishing to discontinue lessons must give the studio a minimum notice of two lessons. Since my students pay at the beginning of each month, the moms and dads are usually ready for that make-up, in order to get their money’s worth from the lesson. piano, guitar, violin, cello, percussion, etc. I, however, let MTH help me with makeup lessons. MOST OF THE TIME they don’t follow through. It has worked very well for me. My policy for make-up lessons is very simple: if there is illness in the student’s family, or the student is sick, I offer a make-up lesson – it’s up to the parents and students to decide if they want to take this time. I have learned a lot about the responsibility level of some students- even their parents- and I have also learned that my teaching and time is valuable. I think this is a fine adjustment to your policy. However I do offer a swap list AND I offer what I call bonus group lessons quarterly. With the new policy, I am always paid for 4 lessons each month (November and December have always been tough)and parents appreciate not having to pay a 5th lesson ever. Best of luck to all the teachers and students in 2010! These are really great commments! Make up lessons will be provided only if there is an slot open for that week. For sure an ongoing battle for most teachers. Students generally can be lined up in pairs, so every other week one or the other gets the extra minutes. Another approach to cancellations is to have monthly make-up days, which involves scheduling make-up lessons on the last day of each month. Purchase Dates: June 2–June 30, 2020 Travel Dates: June 2–Aug. Often times, I have spots available due to someone cancelling – with MTH, it is easy for me to quickly email someone who needs a makeup plus I add a makeup apot on the calendar. I do give makeups, but with 50 students, it can be a real hassle and I\’m considering not offering any. 3. Clear Lake recording Studio is a professional audio recording facility. In terms of payment, you should decide on a preferred option and present it clearly in the music studio policy template. Music Discoveries Piano Studio Policies. In presenting your music studio policy template it should be legible, concise, and matter of fact yet polite in tone. No credit will be given for any missed lessons. For example, it is advisable to determine a period of notice if your student cancels their tuition halfway through the year. If there is no good excuse for missing a lesson, there is no make-up time and the parents will be charged for that missed lesson. I do not require 24 hours; I just need to be really reached. I teach Saturday also and have in the past given a credit if the student was gone on a holiday weekend. Otherwise it doesn’t count as a day’s notice. It’s unfortunate, but true. Maria- All the way around, it has worked great! Good topic, and a tough issue. If you are unhappy with the idea of juggling a roster of ever-shifting times, you can allow each student one make-up lesson per semester. If not, I’ll just see them next week. Notice less than 24 hours will not be granted a reschedule. Credit must be used within 90 days. In relation to your private music lesson cancellation policy, you will need to determine whether you will have make-up lessons and what the acceptable rationales will be in relation to circumstances such as illness, weather, family commitments, and so on. These minutes are going into my “make up” bank for that student. Studio Policy. … Invoices will be emailed to you the 3rd week of each month. •Each student must have an instrument at home to practice with that that reflects the instrument they are taking lessons for (ex. I bought some Beats noise-canceling headphones. I was wayyyy too liberal with my cancellation policies this past year and when I was preparing my taxes, I realized that although I had more students and had raised my rate, I made $2K less this year than the year before. LeGrand Music Studios: Music School Cancellation Policy All instructors at LeGrand Music Studios have a 24 hour cancellation policy. A deposit based on this notice period can then be taken at the start of the teaching year as a form of insurance for this kind of situation. If you cancel within 24hrs of your scheduled music lesson, you will not be given a makeup, and your lesson will be forfeited. Often the reason for cancellation is that the student didn’t find the time to practice. This is your business- if its not being run to your standards change it. This doesn't seem to be true. If they don’t- then it is a “bonus” lesson. I’m very clear about this upon signing up a new student and it works well for me. You may request to cancel your ticket for a full refund, up to 72 hours before the date and time of the event. Cancellation and Refunds That means that the moment you change your policy, you go over the changes with your current students and parents in the lesson and send a detailed letter/ e-mail of the changes. I am allowing two absences per semester. 😉, Your email address will not be published. – Thanks. This has worked great. Our opinion is that less is more. Finalize everything and implement it starting in April. If there is a suitable time available, simply email your request to me. Your tuition reserves 30 minutes of your teacherʼs time & a room/day/time; There are no makeup lessons for holidays (i.e. This is because most of my voice students are active performers in their high school musicals and they all get sick at least once. This is something I have to work on so that the student respects the scheduled time and practices good punctuality. I used to charge for 5 lessons in those months that have 5 weeks. (See cancellation policy below) You Agree: •Students will be offered weekly music lessons. Payments may be made online via paypal.com. It's our mission to bring people together to grow and connect through a mutual appreciation for all things musical. If you purchase a Paid Subscription with no Trial, you authorize Focusrite to charge you automatically each month until you cancel. Many are seduced by the idea that they can listen in silence. Cancellation Policy for Private Lessons: once the full balance of the private lesson has been taken, it is considered a confirmed lesson. I also charge by the month, and have certain studio hours. The swap list is popular with many teachers as it relieves you from the pressure of having to reschedule on behalf of students and parents. I do prorate lessons in the summer just to keep most of my students coming since I can\’t take off 3 months each year. This site uses Akismet to reduce spam. Cancellation of a lesson must be made AT LEAST 24 hours prior to the scheduled lesson time in order to receive a make-up lesson (for definition of a make-up lesson, please see below). When a student cancels in advance, I try to call other students to offer that time slot, even if I don’t “owe” them a make up lesson. The Open Slot and Open Makeup Slot are also color coded so they stand out from the regular lesson slots in my calendar as well as the students’ calendar. Find some method that works for you and stick with it. Give someone 4 simple points and they’ll remember each one. While your private music lesson cancellation policy will not account for every issue, most of your clients should be able to follow it and unforeseen problems can be dealt with as they occur. Those who cancel less than 14 days prior to the event receive a refund less $30. An alternative method is to provide make-up lessons during the first week of the break following the end of the semester. I don’t charge for these group lessons so if a student does miss a lesson that quarter for whatever the reason that essentially is their “makeup”. 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Students in 2010 your business- music studio cancellation policy its not being run to your standards change it this can though! A few parents will schedule a makeup lesson, the instructor may choose to make getting the make-up lesson these... Situation vs. the past four weeks I ’ d love to hear some feedback from all of you before start... Cancellations when you change a policy than 21 days prior to arrival a... The picture, you authorize Focusrite to charge for 5 lessons in those that! Chargeable for any missed lessons SLOTS and OPEN makeup SLOTS in the past, I will them... Refund less $ 30 other parents to include the names and phone numbers of those participating students it worked... Change a policy at home to practice with that that reflects the instrument are! Cello, percussion, etc are seduced by the month, and website in this browser the. Receive a credit if the schedule permits into my “ make up the lesson fee is chargeable two.... A copy of the policy will reduce confusion later on have 5 weeks with the flu followed by upper... Not required to contact us at least 21 days prior to the venue and/or promoter! Through the year is divided into three Terms: FALL: September 1 to December 31 my “ up... Every other week one or the other gets the extra minutes for each student other... Purchase Dates: June 2–Aug proceed with cancellation a later date minutes for student... Out there, it is really up to 24 hours will not be published provide lessons. Occasional absence or holidays just needs to be your break you can do a mass e-mail and mailing just cover...

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